FAQs
Learn everything about Spendesk and the most frequently asked questions.
Spendesk cards
All the questions about Spendesk bank cards.
Employees who need to spend online can access single-use virtual cards for one-off purchases, or virtual recurring cards for subscription management and digital ads.
Why is virtual better? Each virtual card comes with its own unique card details. This is more secure than sharing the company credit card on hundreds of websites. And cards can be frozen or deleted at any time from within the platform.
Users can manage how much money is on a card at any given time, and can always see who is spending what.
Yes, employees can use Visa debit cards for on-the-go business travel expenses and in-store purchasing.
Finance teams and appointed managers can control cards in a simple dashboard to:
Set budgets for each cardholder;
Enable cardholders to withdraw cash or not;
Add more funds;
Reduce budgets or block cards at any time.
All payments are itemized within the Spendesk platform. And users take pictures of receipts at the time of spending so that reconciliation can be automated.
Spendesk Visa business debit cards are accepted by millions of businesses, both online or in stores. This makes business spending easy and convenient.
Just look for the famous Visa logo on merchant websites, ATMs, and store windows.
Visa debit cards are protected against fraud, in accordance with applicable law, as mentioned in our terms and conditions.
Learn more about our fraud management process at this link.
General information
General information about Spendesk.
Security is a priority at Spendesk. We value the integrity of your personal data as much as we do our own. Our security measures follow standard practices that have been proven to be reliable and robust. These measures will constantly evolve in anticipation of future risks, and Spendesk will always work to keep your financial data secure.
See our privacy policy and Trust Center for more details.
The funds are credited in accounts opened in the customer's name, in the books of Spendesk Financial Services (for EEA customers), Adyen (for UK customers) or Sutton Bank (for US customers).
Spendesk is available with full payment services for companies located in the European Economic Area (29 countries including France, Germany, Spain, Italy, Portugal, Norway, Sweden, Denmark, etc.), the United Kingdom and the United States.
Customers can also use the solution without the payment services features for their subsidiaries located anywhere in the world.
Manually, never!
Ultimately our goal is to do away with expense reports altogether, however, we realize that we still need to cover all spending situations.
Therefore, we provide digital expense claims in the case when employees have to pay out-of-pocket because the merchant only accepts cash.
Employees simply snap a picture of their receipt via the Spendesk mobile app and create an expense claim on the spot. This removes the need for manual data entry and saves time for both the employee and the finance team.
Yes, Spendesk can be connected to most accounting systems.
The platform has several direct integrations, including NetSuite, Xero, DATEV, Quickbooks or Sage 100. We also allow custom exports in CSV or XLS that work well for other softwares.
Contact
Contact information.
Getting Spendesk couldn’t be easier. Talk to our team today.
Absolutely! We are here to answer any questions you have both before and after you get started with Spendesk. Our friendly, responsive Success Team is here to not only help you get the most out of Spendesk but to offer helpful tips on how to optmize your spending process. Email us at hello@spendesk.com to chat with one of our friendly team members. We’re happy to help in French, English, Spanish or German.
Our team is available Monday to Friday from 9:00am to 6:30pm, Central European Time.
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Our team of spend management specialists is here to fix issues and provide expert advice.